1. Introduction
At Royal Irenic Hotel, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website.
2. Information We Collect
We may collect personal information from you when you:
- Make a reservation
- Subscribe to our newsletter
- Contact us for inquiries
The information we collect may include your name, email address, phone number, and payment information.
3. Use of Information
We may use the information we collect for the following purposes:
- To process your reservations
- To communicate with you regarding your stay
- To send you promotional materials, if you have opted in
- To improve our services and website
4. Data Protection
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
5. Sharing of Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except to provide services you have requested or as required by law.
6. Cookies
Our website uses cookies to enhance user experience. You can choose to accept or decline cookies. However, declining cookies may prevent you from taking full advantage of the website.
7. Your Rights
You have the right to request access to the personal information we hold about you, as well as the right to request corrections or deletions.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website.
Cancellation Policy
At Royal Irenic Hotel, we strive to provide flexibility for our guests while ensuring a smooth reservation process. Please review our cancellation policy below:
- Cancellation Window:
- Guests may cancel their reservations without penalty up to 48 hours prior to the scheduled check-in date.
- Late Cancellations:
- Cancellations made less than 48 hours before the check-in date will incur a charge equivalent to the first night’s stay.
- No-Show Policy:
- Guests who fail to cancel their reservation and do not arrive will be charged for the first night’s stay.
- Modification of Reservations:
- Changes to existing reservations (dates, number of guests, etc.) are subject to availability and may affect pricing.
- Refunds:
- Any applicable refunds will be processed within 7-10 business days to the original payment method.
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For further assistance or inquiries regarding your reservation, please contact our front desk.
Thank you for choosing Royal Irenic Hotel! We look forward to welcoming you.